PRASANTA B Nmw

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#5150447 
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Power bank not working parper

Duracell - Power bank not working parper
Power bank didn't charged After changing 4 light on but when changing my mobile, didn't charged and showing lower battery
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Preferred solution: Full refund

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Rafael C Doq

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#4827873 
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New duracell activar lost its voltage without been used

New duracell activar lost its voltage without been used
New duracell activar lost its voltage without been used
New duracell activar lost its voltage without been used
New duracell activar lost its voltage without been used
I live in Venezuela, a friend of mine bought for My mother through Amazon 2 boxes of 10 packs each one (4 batteries for pack) of Duracell activair hearing aid batteries 312 Brown color, that they must be best used before 2025-08, but all of them Lost their power. We used a voltimeter and the result varied from 1,1 to 0,8V being brand new. I Guess I can't get new batteries but I read that your company Assure that your batteries don't lose their power while being not used. The serial of the box of ten packs is 246** *** ***.
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Loss:
$60

Preferred solution: New batteries in perfect shape

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Ninad P

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#4776523 
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Type-C to lightning cable warranty claim

Duracell - Type-C to lightning cable warranty claim
Duracell - Type-C to lightning cable warranty claim
Purchased type-C to lightning cable cable is stopped working now and I cant find any Scrvice Center or customer care care help me for claim the warranty
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Preferred solution: Full refund

User's recommendation: Cable is good but warranty claim issue

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Mohammad U Qjf
#5033611 
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Battery life

Duracell - Battery life
Duracell - Battery life
Battery expiration date 2027 but not working .This battery I used for carbon monoxide detectors. Now its not working low battery.
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Loss:
$22

Preferred solution: Deliver product or service ordered

User's recommendation: Please replace new battery

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Mehul p Whg
#4775100 
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AA24 guaranteed for 10 years in storage but leaked in the original pack year 2029

Duracell - AA24 guaranteed for 10 years in storage but leaked in the original pack year 2029
Duracell - AA24 guaranteed for 10 years in storage but leaked in the original pack year 2029
Duracell - AA24 guaranteed for 10 years in storage but leaked in the original pack year 2029
I bought this battery about 1-2 years ago that has a guaranteed 10years in storage, most of the batteries started leaking in the original pack which I keep inside the house in a drawer. I do not have receipt, I bought it from Walmart through credit card
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Loss:
$20
Pros:
  • Guranteed for 10 years
Cons:
  • Expensive

Preferred solution: Full refund

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Dessie H Lzg

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#4875729 
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Ordered wrong batteries

5.0
I ordered batteries for my smoke alarms and cancelled them to my satisfaction cancel within 24hours no problem with refund
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Pros:
  • Good outcome
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Jadie Kin
map-marker New Hyde Park, New York
#4955564 
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Batteries leaked in my mag lite flashlight and I can't get them out

I use my mag lite flashlight several times a week I noticed that the light didnt come on so I tried taking the rear cap off to access the batteries it holds 2 AA batteries but I couldnt do it by hand and I even tried using a pair of pliers but I wasnt able to get to come off I asked several people including an electrician which he said most likely the batteries leaked and seized the cap
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User's recommendation: I would say to check your batteries every day to make sure that doesn’t happen

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Ramakanta B Rap

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 Verified Reviewer | map-marker Mumbai, Maharashtra
#4646647 
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Power bank not working

Duracell - Power bank not working
Dura cell power bank not working, I have ordered receive it on date o3-04-2023,it is now not working to charge mobile and power bank also not charge.til it have warranty ,please give the solution
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User's recommendation: Dura cell

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Prentis J
#4765517 
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Battery leaked

3.9
Battery acid leak inside my emergency lantern. Was checking all of my batteries before hurricane season here in South Florida and found out this lantern had dried up battery acid inside. I guess Im lucky I found it before the storm hit in the electricity went out.
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Loss:
$8
Pros:
  • Customer service seems to be better than average
Cons:
  • Mess to clean up with cotton swabs and alcohol

Preferred solution: Full refund

User's recommendation: customer service took the information. It seems to going to send me battery replacement, or a coupon for the batteries that leaked. Quality of service was good.

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Anonymous
map-marker Rancho Cordova, California
#4762971 
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Flashlight won't work

5.0
I had a flashlight that would not light. They replaced it at no charge. I will always buy duracell. Their customer service is great.
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User's recommendation: Duracell is a great company to deal with.

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Anonymous
map-marker New Kensington, Pennsylvania
#4880807 
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Leakage home therostat ruined

3 tripple a batteries leaked in my honey well thermostat and ruined it called emailed no reponse? Thank you Robert spangler
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Anonymous
map-marker Ashburn, Virginia
#4707346 
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Info on batteries

5.0
No further information was required. I appreciate the customer service lady researching what I called for. Thank you
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User's recommendation: no need to recommend to future customers

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Ramakanta B Rap

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 Verified Reviewer | map-marker Mumbai, Maharashtra
#4646635 
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Power bank not working

Power bank unable to charge mobile and selfcharge also unable to power bank,not showing of charge indicate light how much it have charge
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Carlos B Itx
#4559164 
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Batteries exploded

1.0
Had a $300 trail camera new batteries exploded in camera sent in camera along with batteries after taking 7 weeks recieved a letter informing my nothing was wrong with the batteries and I must have tried to charge the batteries . But they send me to 10 coupons to use new batteries thats a insult will never use Duracell batteries ever again on top of that I have a Duracell car battery that I had to take back to Sams Club they dont even test the batteries they they already. Know they are crap
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Loss:
$300
Cons:
  • Think there customers are stupid

Preferred solution: Full refund

User's recommendation: Do not use Duracell batteries for nothing

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Paul C Bsr

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#4530399 
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Poor customer service

1.0