Duracell
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Duracell Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Duracell has 2.3 star rating based on 136 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Duracell to a friend or colleague.
- Rating Distribution
Pros: Forever reliable duracell name, Will make good on defective product, Always bought for their quality.
Cons: Early failure of batteries, Poor quality batterries cost me too much in damages, Batteries leaked.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Duracell has 2.3 star rating based on 136 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Duracell to a friend or colleague.
- Rating Distribution
Pros: Forever reliable duracell name, Will make good on defective product, Always bought for their quality.
Cons: Early failure of batteries, Poor quality batterries cost me too much in damages, Batteries leaked.Recent recommendations regarding this business are as follows: "Do not buy overpriced duracell batteries.", "Only buy the best, Duracell", "Don't buy from Duracell until they address the problem", "Urge Duracell to make CS personnel accessible and fully knowledgeable. Seems the responses so far is extremely poor, and so is there website, to many batteries and too few Flashlights plus no info on all flashlights they have produced", "If they offer you a Duracell coupon think twice".
Most users ask Duracell for the refund as a solution to their issues.
Review authors value the most Layout of Store. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Duracell Reviews
"Tech info"
All good! Duracell in the only battery to buy. They are reliable and wont leave you in the dark. Great for all things that use batteries. User's...
"Unwillingness of the retailer batteries plus and then the actual manufacturer"
I've never known of a battery that had the only a six month warranty especially if it's a battery that's not in use during that time nor have I been aware of...
Willow River, Minnesota
Leaking Duracell batteries ruined a $29 flashlight
User's recommendation: Do not buy overpriced duracell batteries.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unwillingness of the retailer batteries plus and then the actual manufacturer
Preferred solution: Replacement of the product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silt, Colorado
I have 4 battery daddy's and filled them, your battery's are the China crap one's and leaking
User's recommendation: Don't buy from Duracell until they address the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Concerned
- Guarantee 10 years
- Number 1 trusted brand
- Leak and damage equipment
Preferred solution: Full refund and placement of items that these batteries leaked in and ruined.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem with Duracell Type "C" batteries, in a Duracell LED Flashlight with Zoom capability purchased July 2023
Dear Sirs/Madam,
I purchased this LED Flashlight in July 2023 as an Emergency light for our house/camping.
It is an ALI Body and has a Zoom feature along with the number[s] "1300 and China 1543". The Bezel is an Anodized Green and the body is Black.
The flashlight is approx 11" long.The body is 2 1/4" Diameter and the bulb is an LED
NO Where on your Website does this Flashlight appear, why not?
Can the LED Bulb assy be replaced? ( I have changed out the Batteries 2 times with new batteries, each battery was checked with a 1.5 Volt meter (expiration date is Dec 2024 and July 2023 all NEW never used since July 2023)
I am deeply disappointed in the Longevity of the Batteries and the LED, Duracell produced.
Especially as I paid $45.99 for this Flashlight and expected far more Value and usage than I have gotten from this Duracell Product.
I spoke with Lisa in CS last Friday and this is my backup ... as ai was informed that I would receive a response within 72 hrs, not heard from anyone.
I now look forward to a Response ASAP.
Regards, Geoff Daly (MKD USA LLC)
- See above
Preferred solution: Apology
User's recommendation: Urge Duracell to make CS personnel accessible and fully knowledgeable. Seems the responses so far is extremely poor, and so is there website, to many batteries and too few Flashlights plus no info on all flashlights they have produced
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tech info
- All pros
- No cons
Preferred solution: Nothing
User's recommendation: Only buy the best, Duracell
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Brand new batteries are dead
- Long life
Preferred solution: Full refund
Sag Harbor, New York
Bought two boxes of Duracell matches and most of them don’t light
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New duracell activar lost its voltage without been used
Preferred solution: New batteries in perfect shape
Spokane, Washington
Duracell batteries leaking
we had the duracell batteries in our remote replaced 2 x within a couple weeks. Yet again they leaked and so did a bunch more in the package that was supposed to be good for at least another 7 or 8 years.
Contacted customer service and after a bit off back and forth they agreed to send a coupon for the remaining batteries. Tried to use the coupon before its expiration date. Turns out the stores we tried Target, Home depot etc.
do not except the coupon. We bought the batteries at Costco and the lady from Duracell told me over the phone that Costco does not except them...Well I guess I will not buying anymore duracell batteries
User's recommendation: If they offer you a Duracell coupon think twice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Duracell batteries suck I put nee batteries in my brand new flash light and they exploded
Preferred solution: Full refund
Warranty claim
- Poor customer service
Preferred solution: Full refund
Sheffield, England
Batteries
User's recommendation: They never answered me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inverter issue
- Get back to you
Preferred solution: A new inverter for starters
Atlanta, Georgia
Redemption
Battery life
Preferred solution: Deliver product or service ordered
User's recommendation: Please replace new battery
About
, , , ,
Duracell is a widely known as a manufacturer of alkaline batteries. It offers such products as rechargeable batteries, hearing aid batteries, battery chargers, camera batteries, button batteries, Duracel Powermat, and Digital Flash. The company also produces inverters and jumpstarters. It provides auto and marine batteries, as well as other kinds of specialty batteries. It features chargers for mobile phones, innovative torches and drop-and-go charging, etc. Duracell has been on the market providing power solutions for over 50 years. The company is based in Bethel, CT. It also owns the Procell professional-use brand. The owner of Duracell is Procter Gamble.
Duracell is ranked 58 out of 328 in Household Essentials category
Worldwide, USA
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